Customer Service

For all inquires, exchanges or questions please contact customerservice@finleyellis.com.

Returns/Exchanges:

If you are not satisfied with your purchase, we will gladly exchange or refund your order within seven days of receipt. Exchanges and refunds will only be given on unused and unwashed items.
Mail returns to:
FinleyEllis
Attn: Returns
P.O. Box 521062
Tulsa, OK 74152-1062

Backorder:

We strive to maintain inventory on all products. If an item is on backorder, you will be notified via email as to the status of that item.

Shipping Policy:

Purchased items will be processed and shipped within ten business days. Shipping rates vary based on time, weight and location. We currently do not ship internationally. We do not ship on Saturday, Sunday, or on Holiday’s.